Buying a flooring and tile company in Jacksonville and Northeast Florida

• A mix of homeowners, designers, remodelers and builders, with no single builder dominating.
• A showroom or designer relationships that bring in better-paying retail work, where the company earns on both material and installation.
• Installers who have worked with the company for years, with documented insurance. Good tile setters are hard to find, and customers judge the company by their work.
• Accurate measuring and ordering, so jobs don't stall waiting for a missing box of tile.
• Good prices and terms from suppliers, and little stock that won't sell.
• Few callbacks for cracked tile, lifting floors or countertop seams.
• For countertop shops, well-kept equipment and skilled templaters and fabricators.
• Clear written estimates and change orders, so customers know what they're paying for.

• Revenue by type of work (showroom retail, remodelers, builders, insurance restoration) and the largest customers' shares.
• Margins on each, since builder work at a fixed price per square foot can be thin.
• Inventory: what's on hand, how old it is, and special-order stock nobody picked up.
• Customer deposits on open jobs, and whether the materials have already been bought.
• Installers: employees or subcontractors, how they're paid, and proof of insurance.
• Callbacks, warranty claims and disputes with builders over failed work.
• For countertop shops: equipment condition, dust controls and any OSHA inspections.
• Showroom lease terms, and whether the landlord must approve a sale.
• Supplier and distributor agreements, and whether exclusive product lines would carry over to a new owner.

• How does your work split between showroom customers, builders, remodelers and insurance jobs?
• Who are your installers, and how long have they worked with you?
• Who are your main suppliers, and are any terms tied to you personally?
• What happens when a customer's tile cracks or a floor lifts a year later?
• How much inventory do you carry, and how much is slow-moving?
• Who measures, estimates and sells when you're not there?
• When you cut stone for countertops, how do you keep the dust down?

This region covers Duval, St. Johns, Clay, Nassau, Baker and Putnam counties: Jacksonville, Jacksonville Beach, St. Augustine, Ponte Vedra Beach, Orange Park, Fleming Island, Green Cove Springs, Fernandina Beach, Yulee, Macclenny and Palatka. Jacksonville merged with most of Duval County in 1968, which makes it the largest city by land area in the lower 48 states.

The economy leans on logistics, the Navy and financial services. Logistics runs through JAXPORT, major rail lines and the meeting of Interstates 95 and 10. The Navy has Naval Air Station Jacksonville and Naval Station Mayport. Insurance and health care matter too. St. Augustine, founded by the Spanish in 1565, and Amelia Island draw steady tourism. Trucking and logistics firms, the building trades, medical practices and home services all fit this market.

Northeast Florida is less seasonal than South or Southwest Florida, with fewer winter residents and more year-round employers. Direct hurricane landfalls have been less common here than on other parts of the coast, but storms still bring flooding along the St. Johns River and the beaches, so check insurance costs and flood zones.

Military families bring skilled workers and working spouses into the labor pool, though they also move on when orders change. St. Johns, Clay and Nassau have added the most new homes, and companies serving those suburbs have grown with them. Georgia is close, and some companies here serve customers across the state line. Work in Georgia may need Georgia licenses, so ask how much revenue comes from there and who holds those licenses.