Buying an HVAC company in Treasure Coast

• A large, growing list of maintenance agreement customers who renew every year: the closest thing the trade has to recurring revenue.
• Most revenue from service and replacements for homes and small businesses, rather than new construction for one or two builders.
• Technicians who stay. A company that keeps experienced people is getting training, pay and culture right.
• Someone besides the owner who can sell replacements and run the day's service calls.
• A licensed qualifier who will stay after the sale, or a clear plan to replace them before closing.
• Records in field service software: past calls, equipment at each address, warranty registrations.
• Trucks and tools that don't all need replacing in the next two years.

• The license itself. Look up the qualifier at myfloridalicense.com: the license should be active, in the right category and in this company's name.
• How many maintenance agreements are active, how many renewed last year, and whether the promised visits actually happen.
• The mix of service, replacement and new construction, by month. Summers are busy; look at January.
• Who sells replacements. If it's the owner, those sales may dip when they leave.
• Warranty costs: the labor warranties the company has promised, and how often it goes back to fix its own installations.
• Technician pay and turnover, and whether the best people have agreed to stay.
• How replacements are financed. If customers borrow through the company's lender, read that agreement and its fees.
• Federal refrigerant rules have been changing. Ask how the company handled the move to newer refrigerants and what older equipment sits in inventory.
• Truck age and condition, and any vehicle leases.

• How many customers are on maintenance agreements, and how has that changed in three years?
• Whose license does the company work under, and would they stay after a sale?
• Roughly how does your work split between replacements, repairs and new construction?
• Who sells replacements now, and how do leads get to them?
• What does a slow month look like, and how do you keep the techs busy?
• How long have your senior technicians been with you, and how are they paid?
• What warranty do you give on installation labor, and how often do you go back?
• Are any supplier rebates or dealer programs tied to you personally?

This region covers Martin, St. Lucie and Indian River counties on the Atlantic coast and Okeechobee and Highlands counties inland: Stuart, Palm City, Port St. Lucie, Fort Pierce, Vero Beach, Sebastian, Okeechobee, Sebring and Avon Park. Port St. Lucie is the largest city and has grown quickly as a suburb within reach of Palm Beach County to the south.

The coast draws retirees and winter residents, and health care, construction, real estate, boating and sport fishing are big parts of the economy. The coast lies in the Indian River citrus district, named for the lagoon. Inland, Okeechobee and Highlands are cattle, dairy and citrus country around Lake Okeechobee and along the ridge near Sebring, with many retirees of their own. Home service companies, the building trades, marine businesses and medical practices find steady customers here.

The coast is seasonal, with winter residents filling restaurants, golf courses and service schedules, and summer is quieter. Hurricane Nicole came ashore near Vero Beach in November 2022, and the region has a long history of storms, so check insurance, flood zones and how a business came through recent ones.

Water quality in the St. Lucie River and the Indian River Lagoon is a recurring problem, and in a bad year it can hurt fishing, boating and tourism businesses. Inland, distances are longer and the labor pool thinner. A company in Sebring or Okeechobee may be one of very few of its kind nearby, which can mean loyal customers and little competition, but also few people to hire. Most new homes on the coast are going up in and around Port St. Lucie.