Buying an HVAC company in Orlando and Central Florida

• A large, growing list of maintenance agreement customers who renew every year: the closest thing the trade has to recurring revenue.
• Most revenue from service and replacements for homes and small businesses, rather than new construction for one or two builders.
• Technicians who stay. A company that keeps experienced people is getting training, pay and culture right.
• Someone besides the owner who can sell replacements and run the day's service calls.
• A licensed qualifier who will stay after the sale, or a clear plan to replace them before closing.
• Records in field service software: past calls, equipment at each address, warranty registrations.
• Trucks and tools that don't all need replacing in the next two years.

• The license itself. Look up the qualifier at myfloridalicense.com: the license should be active, in the right category and in this company's name.
• How many maintenance agreements are active, how many renewed last year, and whether the promised visits actually happen.
• The mix of service, replacement and new construction, by month. Summers are busy; look at January.
• Who sells replacements. If it's the owner, those sales may dip when they leave.
• Warranty costs: the labor warranties the company has promised, and how often it goes back to fix its own installations.
• Technician pay and turnover, and whether the best people have agreed to stay.
• How replacements are financed. If customers borrow through the company's lender, read that agreement and its fees.
• Federal refrigerant rules have been changing. Ask how the company handled the move to newer refrigerants and what older equipment sits in inventory.
• Truck age and condition, and any vehicle leases.

• How many customers are on maintenance agreements, and how has that changed in three years?
• Whose license does the company work under, and would they stay after a sale?
• Roughly how does your work split between replacements, repairs and new construction?
• Who sells replacements now, and how do leads get to them?
• What does a slow month look like, and how do you keep the techs busy?
• How long have your senior technicians been with you, and how are they paid?
• What warranty do you give on installation labor, and how often do you go back?
• Are any supplier rebates or dealer programs tied to you personally?

This region covers Orange, Seminole, Osceola, Lake, Sumter and Marion counties: Orlando, Winter Park, Kissimmee, St. Cloud, Sanford, Clermont, Leesburg, Ocala and the large retirement communities of Sumter and Lake counties. Tourism is what the area is best known for, built on the theme parks, the hotels, the vacation rental homes around Kissimmee and the Orange County Convention Center. It's far from the only business. The University of Central Florida and the military simulation and training offices near it support a technology base, and health care is a major employer.

Marion County is horse country, with thoroughbred farms around Ocala, and it has added warehouses and distribution centers along Interstate 75. Retirees in Sumter and Lake create steady demand for medical practices, home care, home maintenance and auto services. The building trades, restaurants, and companies that serve hotels and rental homes do well across the region.

Central Florida is inland, so storm surge isn't the worry it is on the coasts. Hurricanes still bring wind damage and flooding, though: Hurricane Ian flooded neighborhoods in Orange, Seminole and Osceola counties in 2022. Ask whether the business or its customers were affected.

Tourism keeps demand steadier through the year than in markets that depend on winter residents, with busy stretches around school holidays. Hotels, parks and restaurants compete hard for workers, which pushes up wages for any company that hires hourly staff. New homes have spread fast in Osceola, south Lake and southeast Orange counties and around Ocala, so check whether a company's customers are in growing areas or older ones. Traffic on Interstate 4 limits how much ground a service company can cover in a day.