Buying a plumbing business in Orlando and Central Florida

• Service and repair revenue from many homeowners and businesses, rather than reliance on one builder.
• Commercial customers, such as property managers, restaurants and associations, who call the company first and have for years.
• A phone number and reviews people trust. Most plumbing calls are urgent and go to whoever answers.
• Plumbers who can diagnose, price and sell the fix on their own, not only follow instructions.
• Equipment for the work that pays well: drain cameras, water jetters, leak detection tools.
• A licensed qualifier (the person whose license the company works under) who isn't the departing owner, or who will stay on after the sale.
• Job records and pricing in software, so you can see what each type of job earns.

• The license itself. Look up the qualifier at myfloridalicense.com: the license should be active and show this company's name.
• The split between service, repiping and new construction, and how the new construction share has moved with the housing market.
• Builder contracts: payment terms, retainage (money held back until the job is done) and how much builders owe the company now.
• Warranty claims and callbacks on repipes, slab leak repairs and water heater installs.
• Water damage claims. A failed repair can flood a home, so ask for the general liability claims history.
• Whether plumbers are employees or subcontractors, and how they're paid (hourly, commission, or per fixture on new construction).
• How much work comes from home warranty companies, which often pay set rates below retail.
• Fleet condition and the inventory on each truck.

• Whose license does the company work under, and are they willing to stay after a sale?
• How does your revenue split between service, repiping and new construction?
• Where do your service calls come from: repeat customers, referrals, online search, home warranty companies?
• Do you price jobs at a flat rate or by time and materials, and who sets the prices?
• Which commercial customers call you regularly, and is any of that work under contract?
• How many of your plumbers can run a service call alone, start to finish?
• What's the most expensive warranty or damage claim you've had in the last few years?

This region covers Orange, Seminole, Osceola, Lake, Sumter and Marion counties: Orlando, Winter Park, Kissimmee, St. Cloud, Sanford, Clermont, Leesburg, Ocala and the large retirement communities of Sumter and Lake counties. Tourism is what the area is best known for, built on the theme parks, the hotels, the vacation rental homes around Kissimmee and the Orange County Convention Center. It's far from the only business. The University of Central Florida and the military simulation and training offices near it support a technology base, and health care is a major employer.

Marion County is horse country, with thoroughbred farms around Ocala, and it has added warehouses and distribution centers along Interstate 75. Retirees in Sumter and Lake create steady demand for medical practices, home care, home maintenance and auto services. The building trades, restaurants, and companies that serve hotels and rental homes do well across the region.

Central Florida is inland, so storm surge isn't the worry it is on the coasts. Hurricanes still bring wind damage and flooding, though: Hurricane Ian flooded neighborhoods in Orange, Seminole and Osceola counties in 2022. Ask whether the business or its customers were affected.

Tourism keeps demand steadier through the year than in markets that depend on winter residents, with busy stretches around school holidays. Hotels, parks and restaurants compete hard for workers, which pushes up wages for any company that hires hourly staff. New homes have spread fast in Osceola, south Lake and southeast Orange counties and around Ocala, so check whether a company's customers are in growing areas or older ones. Traffic on Interstate 4 limits how much ground a service company can cover in a day.